PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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6 days ago
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I bought this second-hand laptop. Something makes me think it was fished out of a pond...😏 ... See MoreSee Less

6 days ago
I bought this second-hand laptop. Something makes me think it was fished out of a pond...😏

Are you backing up your data regularly in case you have a drive failure like this customer of mine a couple of months ago? This customer didn't!
I ran data recovery, but a lot of the data was inaccessible.

The lesson here for this customer was... get your computer serviced annually. With every service I perform (either in-workshop or via Remote Access), I test your drive health, including any portable USB drives. Over the years, I've found a couple of drives that were only just hangin' on by the skin of their teeth @2% Health!!!
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6 days ago
Are you backing up your data regularly in case you have a drive failure like this customer of mine a couple of months ago? This customer didnt! 
I ran data recovery, but a lot of the data was inaccessible.

The lesson here for this customer was... get your computer serviced annually. With every service I perform (either in-workshop or via Remote Access), I test your drive health, including any portable USB drives. Over the years, Ive found a couple of drives that were only just hangin on by the skin of their teeth @2% Health!!!

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7 days ago
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Reviews

PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson
What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.
Scott Martin
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy
Selwyn & Dorothy Netscher
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.
Bridget Mackenzie
Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.
Drew and Family